about olivia

Born and raised in the Pacific Northwest, Olivia made her way to the east coast in 2019. She calls the Portland, Maine her home where she spends time by the water, hiking, and exploring new coffee shops with her husband and dogs.

Olivia currently works at M&T Bank as Lead Service Designer. Her foundational education from the Savannah College of Art and Design shaped the way she thinks about design. Olivia finds herself engrossed in the details of research and holistic storytelling, and thrives in the ambiguity of discovery phases within service and experience design.

So far, Olivia has collaborated with Ben & Jerry’s, Hitachi, Ford, Diversitech, KinderCare, OliverWyman, New York Life, various federal agencies, non-profits, and more. For more information about Olivia’s work history, please download her resume.